GETTING STARTED
How quickly is my server set up?+
Automatically within 60 seconds after payment. You'll receive login details via email.
Do you offer a free trial?+
Yes — 7-day free trial available for all games. No credit card required.
What games do you support?+
Minecraft, Rust, Palworld, ARK, CS2, Garry's Mod, Valheim, DayZ, Project Zomboid, 7 Days to Die, Terraria, Satisfactory, V Rising, Conan Exiles, Enshrouded and more.
Can I change games later?+
Each server is set up for a specific game. You can cancel and order a new server for a different game at any time.
BILLING & PLANS
What payment methods do you accept?+
Cards and crypto. More payment options coming soon.
Can I upgrade my plan later?+
Yes — upgrade or downgrade anytime from the billing panel. A short server restart may be required.
Can I cancel anytime?+
Yes. Cancel anytime from your billing panel. No penalties or hidden fees.
Do you offer refunds?+
We offer a 7-day free trial so you can test before paying. Refund policy is available in our terms of service.
TECHNICAL
Can I install mods and plugins?+
Yes. Upload mods and plugins via SFTP or the built-in file manager.
Is DDoS protection included?+
Yes — all servers include network-level DDoS protection from our infrastructure provider at no extra cost.
Where are your servers located?+
Frankfurt, Germany (EU). Additional locations planned.
Can I add other players as admins?+
Yes — subuser support is included. Add friends as server admins with custom permissions.
What control panel do you use?+
We use Pterodactyl — an open-source game server panel with console, file manager, SFTP, schedules and more.
SUPPORT
How do I get support?+
Open a ticket via the billing panel or reach us on Discord.
Do you have documentation?+
Yes — check our guides section for step-by-step tutorials on setting up and managing your server.

Still have questions?

Contact Support